Rang the Support Hotline
Topic: Computer
Well, I have spent a few days uninstalling and reinstalling the drivers for the Freecom Traveller CD Writer; uninstalled and reinstalled Easy CD and Direct CD. Downloaded a new driver from the Freecom Website and tried that. Tried a complete uninstall using Add/Remove Programs and reinstalled the driver and the software. All to no avail. Lost count of the number of reboots! So, yesterday, I rang the Support Hotline. Went through exactly the same procedure of adding and removing drivers, etc., etc.! The Technician eventualy decided that the problem was the Traveller itself and not the driver. "We no longer repair these units. How long have you had it?". I explained that the Traveller was a present (from my son and my daughter for my 60th birthday) and that my son had installed it on my computer exactly two years and one day before all this happened. Did I have the receipt? I didn't - I told 'Will' that I thought it likely that my son had bought it in December 2001. Emailed David. Yes, he had the receipt, he bought it on 7th December 2001. Rang Technician Will again: "Send us an email explaining everything as I don't have the authority to give you a replacement and I will have to pass it on to my manager". He seemed quite hopeful. Fingers crossed.
Problems with CD Writer
Topic: Computer
Aaaarrrggggh! Been having trouble with the computer hanging a lot recently and going into "Safe Mode" and now I seem to have trashed my external cd writer. I was trying to access a folder on the cd when everything froze so I hit Ctrl-Alt-Del. Now Drive E has disappeared and I am getting a message that there is "No supported CD-R/CD-RW drive".
Site Overhaul
Topic: My Web Pages
Very pleased to see that my website has been featured in this month's Practical Internet Web Designer (Issue 89). I had originally written to the 'Design Doctor' in late September 2003, hoping for some advice and/or tips. The Editor contacted me in mid November to explain that the Design Doctor had been put out to pasture and was I interested in having a professional Web designer giving my site an overhaul in the new 'Site SOS' section! Agreed with some trepidation! Heard no more until I opened my January magazine! They have made some very helpful comments and their suggested design for my home page made me realise that the initial screen should contain some relevant information and links to jump down the page. (Not just a 'Welcome' and a photo!). I liked their suggested page background with bands across a photograph. However, they have not told me how to achieve this effect. Will have to experiment in Paint Shop Pro!
Isn't he cute?
Topic: Grandchildren
Went up to London today to say 'hello' to baby Andrew. He seems to have reddish hair and is an absolutely gorgeous and super little chap. We fell in love with him immediately! And his Mum and Dad are so proud of him! Of course, he spent most of the time sleeping but we all got a cuddle. Poor Shelley is still suffering but looks radiant.
A New Year Baby!
Topic: Grandchildren
At last, great news! After pacing the floor all morning, my son telephoned at 12:15 pm to tell us that we have a new grandson, Andrew Nicholas (7lb 3oz), born just before midday. He is David's and Shelley's first baby. Shelley had a bit of a rough time but both mother and son are doing well. Looking forward to seeing them all. Rang all the 'Great Aunties' in France, Spain and England to tell them the news. Everyone is very excited and delighted! Well done, David and Shelley!
