Problems with My "Feedback Form"
Topic: My Web Pages
After sorting out my GuestBook problems, I looked at the Feedback Form and yes, that is definitely malfunctioning too. The statistics at Gear Manager tell me I have had eleven messages. Nine of those are lost in limbo somewhere on the Tripod Servers! Probably all sent in the last nine months or so. I actually sent myself a test Feedback message last night and it has not arrived although Gear Manager now tells me I have had twelve messages. So, if you are reading this and you once sent me a Feedback, my sincere apologies for not replying. Your message was never passed on to me.
Of course, I have my email address on my website also - masked in various ways to try to beat the email harvesting machines the Spam senders use to scan websites. However, I thought that having the alternative of using a Feedback Form was a brilliant idea, as some people do not have access to email facilities. I have a 'Mail' link in my taskbar so I can call up Outlook Express whenever I want to but not everyone has an email program installed on his or her computer. Some people use a web based email service such as Yahoo. I know that I can open a second browser and go to Yahoo whilst keeping a web page open, but many people do not realise that they can do that - a Feedback Form means they don't have to leave my site. Also, they don't have to give me an email address if they don't want to.
A brilliant idea.... But only if it works!
I have written again to the Support Team at Lycos/Tripod. They must have been aware of this long-standing problem before I discovered it. I can only hope that they can cure the "misconfiguration" and retrieve my Feedback messages but I am not feeling very hopeful at present!